Privacy Policy
Effective Date: January 18, 2025

At LuxessNest, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, luxessnest.com, make a purchase, or engage with us in any other way. By using our services, you consent to the practices described in this policy.

We are committed to safeguarding your privacy and handling your personal information with care. Please read this Privacy Policy carefully to understand how we manage your data and your rights.

1. Information We Collect

We collect two types of information when you interact with us:

a. Personal Information:
This refers to data that can be used to identify you, such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (credit card details, PayPal information, etc.)
  • Account information (if you create an account on our site)

b. Non-Personal Information:
This includes data that cannot identify you directly, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on the website
  • Referring URL (the page that led you to our website)

Non-personal information is primarily collected via cookies and tracking technologies.

2. How We Use Your Information

We use your information for several purposes, including but not limited to:

  • Order Fulfillment: To process, fulfill, and deliver your orders, including verifying your payment information.
  • Customer Service: To respond to your inquiries, provide support, and resolve issues related to your orders.
  • Marketing: To send you promotional materials, special offers, and other marketing communications if you have opted in to receive such information.
  • Personalization: To personalize your shopping experience, such as providing product recommendations or tailored content based on your preferences.
  • Improvement of Services: To enhance our website, improve user experience, and refine product offerings.
  • Legal Compliance: To comply with legal obligations, including fraud prevention, tax compliance, and enforcement of our terms and conditions.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist us in fulfilling orders, processing payments, and managing marketing communications. These providers are required to protect your data.
  • Legal Requirements: If required by law or in response to legal processes (e.g., subpoenas or court orders), we may disclose your information to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will ensure your privacy is protected during this process.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information and enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and provide personalized content. We use cookies for the following purposes:

  • Session Cookies: To keep track of your shopping cart and the items you’ve selected while navigating through our site.
  • Analytical Cookies: To monitor website traffic, identify popular pages, and understand how visitors interact with our website.
  • Advertising Cookies: To display personalized advertisements based on your browsing behavior and preferences.

You can disable cookies through your browser settings, but doing so may limit certain website features.

5. Data Security

We take the security of your personal information seriously and employ various technical and organizational measures to protect it, such as:

  • Encryption: SSL encryption to secure your payment details and sensitive data during transmission.
  • Firewalls and Anti-Malware Tools: To protect our servers and data from unauthorized access and attacks.
  • Access Control: Only authorized personnel have access to your data and are required to maintain its confidentiality.

While we take all necessary precautions, no method of transmission over the internet or electronic storage is completely secure. Thus, we cannot guarantee the absolute security of your data.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Rectify: You may request corrections or updates if your information is inaccurate or incomplete.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions (such as legal obligations).
  • Right to Object to Processing: You may object to the processing of your data for marketing purposes or other legitimate interests.
  • Right to Withdraw Consent: If we process your data based on your consent (e.g., for marketing), you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. Once it is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and the revised policy will take effect on the date it is published. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns regarding our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

LuxessNest
3264 Marcus Street, Huntsville, Alabama, United States
Phone: 256-655-2682
Email: info@luxessnest.com
Website: luxessnest.com